Navy Federal Credit Union partnered with Ivalua to modernize its procurement operations through an AI-enabled Source-to-Contract solution. Facing strict cybersecurity requirements, legacy systems, and growing demand for agility, Navy Federal implemented Ivalua’s unified platform to centralize sourcing, contract management, and supplier relationships. By introducing intelligent automation and AI agents, the team now streamlines intake, reduces cycle times, enhances spend visibility, and focuses on higher-value strategic work.
Industria:
Financial Services & Insurance
Oficina principal:
Virginia, United States
Navy Federal Credit Union is the world’s largest credit union, serving over 15 million members worldwide. With $192 billion in assets and 371 branches, including 27 on military installations overseas. Navy Federal provides financial services to members of the armed forces, veterans, and their families. Within the organization, the Procurement and Vendor Management team oversees all sourcing, contracting, and third-party risk management, ensuring that every partnership upholds the credit union’s commitment to security, compliance, and exceptional member service.
Ivalua is a great partner for us. The solution is highly configurable, the team is responsive, and I’m looking forward to continuing the partnership.
Carl Schwab
Vice President, Procurement and Vendor Management
I’m most excited about the ability for AI to allow our people to get more done, to automate more of the routine work, and to elevate their thinking, and allow them to become better partners to our internal customers.
Carl Schwab
Vice president, Procurement and Vendor Management
Estamos orgullosos de mantener el índice de retención de clientes líder del sector durante más de 20 años.
